Helpful Info2017-04-21T16:15:42+00:00
Can you cover my deductible for me?2017-04-17T17:52:50+00:00

No, that would be considered insurance fraud by the state of Ohio. Be very wary of any auto body shop offering to cover your deductible. Either the shop is willing to commit insurance fraud, or will save the money by performing a lesser quality repair to your vehicle – and not necessarily advising you that’s what they did.

What forms of payment do you accept?2017-04-17T17:51:56+00:00

The easiest and most convenient way to pay for your portion of the auto body repairs to your vehicle is with a major credit card. We welcome Visa, MasterCard, American Express, and Discover cards. Of course, cash and checks are always welcome.

What kind of warranty do you offer?2017-04-17T17:51:25+00:00

We offer a limited lifetime warranty on all auto body repairs performed at our collision center.

What questions should I ask before hiring an auto body shop to fix my car?2017-04-17T17:50:19+00:00

Ask yourself these questions:

  • Is the facility clean and organized?
  • Are the technicians trained properly to repair today’s high-tech vehicles?
  • Do they employ people that are professional looking and listen to your concerns?
  • How do they keep you updated during the repair process?
  • Do they demonstrate that they take care of their customers?
  • Does the shop have the right equipment to restore your vehicle after an accident? (professional paint booth, computerized frame measuring, and repair equipment)
  • How do they ensure the proper color match?
  • Does their warranty cover both parts and workmanship issues?

When you visit Kasper Collision, you’ll find that our offices are clean and comfortable and designed with our customers in mind. In addition in taking pride in the appearance of our businesses, a clean environment also increases the quality of repairs by removing the possibility of dirt and other contaminants in the paint process. Our technicians are ASE Certified and I-CAR trained. Our auto body repair facilities carry the latest equipment to repair today’s high-tech vehicles including computerized frame measuring systems and state-of-the-art paint booths that ensure we have expert color match – the first time, every time. Our customer care team is DRIVING HOME EXCELLENCE our customers every day by providing honest, personable, and hassle-free service.

Can I choose who repairs my car?2017-04-17T17:49:08+00:00

Absolutely! Under Ohio consumer law, it’s always your choice who fixes your car. An insurance company, car dealer, leasing company, or responsible party may make suggestions for accident repairs, but it’s important to remember that the choice is always up to you.

Do I need 3 Estimates?2017-04-17T17:48:29+00:00

No, that never was the law and it’s not the law today. With the way that vehicles are designed and engineered, it’s next to impossible to give an accurate auto body repair estimate without disassembling the vehicle. Most customer-oriented insurance companies realize this fact, and no longer ask you waste your time by getting multiple estimates. Remember, nobody – not your dealership, insurance company, or any other auto body shop – can give you an exact price. Be very cautious of anyone who claims they can.